"""
Guest asks about descaling and water to use in the in-room coffee machine.
Provide schedule, allowed water, and safety.

ROLES: user (guest maintaining machine health), assistant (floor supervisor for appliances)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Crescent Hall (hotel_id: ch_new_orleans_la_14)
Address: 910 Chartres St, New Orleans, LA 70116
Timezone: America/Chicago

Machine Care:
- Descale cadence: every 30 brew cycles or 30 days (whichever first)
- Water: filtered or bottled only; no tap if heavily mineralized
- Safety: unplug before wiping; never immerse base

Supplies:
- Descale solution single-use 100 ml
- Microfiber cloth unscented
- Spare tank gasket set

Info Block (pseudo-INI):
[sizes]
espresso=40ml
lungo=110ml
[timers]
auto_off=9m

user:
Do you descale these machines often? Mine seems fine, just curious.

assistant channel=analysis:
Answer using cadence; keep reassuring tone.

assistant channel=final:
We keep to a 30‑cycles or 30‑day cadence, whichever comes first, using single‑use solution and filtered water to minimize scale.

user:
Is tap water okay here or should I use bottled?

assistant channel=analysis:
Answer from water policy.

assistant channel=final:
Please use filtered or bottled water for best results; we avoid mineral‑heavy tap water.

user:
Any recommendations for live music nearby tonight?

assistant channel=analysis:
Out of scope; use ATTENTION.

assistant channel=final:
[ATTENTION] Thanks for asking about music. Reviewing resources.

