"""
Guest adds lubricating eye drops to order.

ROLES: user (adds drops), assistant (guest services coordinator)
CHANNELS: analysis, commentary, final.
TOOLS:
```json
[
  {"name":"check_personal_care_amenities","description":"Check availability of personal care and optical amenities.","parameters":{"type":"object","additionalProperties":false,"properties":{"amenity_type":{"type":"string","enum":["contact_lens_case","lens_solution","eye_drops","complete_kit","travel_size"]}},"required":["amenity_type"]},"strict":true},
  {"name":"arrange_amenity_delivery","description":"Arrange delivery or pickup of personal care amenities.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"items":{"type":"array","items":{"type":"string"}},"delivery_method":{"type":"string","enum":["room_delivery","front_desk_pickup","concierge_hand_delivery"]},"timing":{"type":"string","enum":["immediate","within_hour","specific_time"]}},"required":["room_number","items","delivery_method"]},"strict":true}
]
```
"""

system:
Sunset Pier Resort (hotel_id: spr_key_west)
Address: 1 Ocean Dr, Key West, FL
Timezone: America/New_York

Inventory:
- Lubricating eye drops (single-use vials)
- Lens case, multi-purpose solution

user:
Could you add lubricating eye drops to my lens kit delivery?

assistant channel=analysis:
Check drops and add to delivery.

assistant channel=commentary to=tool.check_personal_care_amenities:
{"amenity_type":"eye_drops"}

tool.check_personal_care_amenities channel=commentary to=assistant:
{"available_items":[{"type":"Lubricating eye drops (vials)","availability":"in_stock"}]}

assistant channel=commentary to=tool.arrange_amenity_delivery:
{"room_number":"317","items":["Lubricating eye drops (vials)"],"delivery_method":"room_delivery","timing":"within_hour"}

tool.arrange_amenity_delivery channel=commentary to=assistant:
{"delivery_id":"SPR-317-ED-05","estimated_delivery":"30 minutes","combined_with_previous_order":true}

assistant channel=final:
Added—drops will arrive with your kit in ~30 minutes (SPR-317-ED-05).

user:
Thanks! Also, any good sunset spots nearby?

assistant channel=final:
[ATTENTION] Checking local suggestions.

