"""
Guest needs late-night solution; check partner pharmacy after hours.

ROLES: user (after-hours need), assistant (guest services coordinator)
CHANNELS: analysis, commentary, final.
TOOLS:
```json
[
  {"name":"check_personal_care_amenities","description":"Check availability of personal care and optical amenities.","parameters":{"type":"object","additionalProperties":false,"properties":{"amenity_type":{"type":"string","enum":["contact_lens_case","lens_solution","eye_drops","complete_kit","travel_size"]}},"required":["amenity_type"]},"strict":true},
  {"name":"check_nearby_pharmacy","description":"Check nearby pharmacy locations and contact lens product availability.","parameters":{"type":"object","additionalProperties":false,"properties":{"product_type":{"type":"string","enum":["daily_disposables","lens_solution","lens_case","complete_care_kit"]},"emergency_hours":{"type":"boolean"}},"required":["product_type"]},"strict":true}
]
```
"""

system:
Midtown Transit Suites (hotel_id: mts_new_york)
Address: 45 W 39th St, New York, NY
Timezone: America/New_York

In-House Stock Hours:
- Standard amenity desk: 06:00–23:00

user:
It’s 1am and I ran out of solution—any after-hours options?

assistant channel=analysis:
Check partner pharmacy for after-hours lens solution.

assistant channel=commentary to=tool.check_nearby_pharmacy:
{"product_type":"lens_solution","emergency_hours":true}

tool.check_nearby_pharmacy channel=commentary to=assistant:
{"availability":"open_24h_partner","note":"concierge can assist with pickup"}

assistant channel=final:
Our partner pharmacy operates 24/7; concierge can assist with pickup right away. Would you like me to coordinate?

user:
Yes please. And if possible, a case too.

assistant channel=final:
I’ll coordinate both the solution and a case through our concierge.

