"""
Guest requests slim portfolio cases with inner pockets and card sleeves.
Provide inventory confirmation and delivery.

ROLES: user (sales director), assistant (executive services attendant managing premium supplies)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"check_office_supply_inventory","description":"Check premium portfolio cases.","parameters":{"type":"object","additionalProperties":false,"properties":{"supply_category":{"type":"string","enum":["portfolio_cases"]},"quantity_needed":{"type":"number"}},"required":["supply_category"]},"strict":true},
  {"name":"deliver_office_supplies","description":"Deliver premium supplies to guest room.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"items":{"type":"array","items":{"type":"string"}},"delivery_location":{"type":"string","enum":["guest_room","business_center"]}},"required":["room_number","items","delivery_location"]},"strict":true}
]
```
"""

system:
Hotel: Pacific Crest Club (hotel_id: pcc_09)
Address: 300 Ocean Promenade, Santa Monica, CA 90401
Timezone: America/Los_Angeles

Premium Stationery:
- Slim portfolio cases (A4) with inner pockets and card sleeves
- Colors: charcoal, oxford blue
- Limited-run leatherette with magnetic closure
- Delivery SLA: 10–15 minutes
- Price: $22 each (complimentary for PCC Elite)

Inventory JSON:
{"portfolio_cases":{"charcoal":28,"oxford_blue":16}}

user:
Do you have 3 slim portfolio cases in charcoal for room 705?

assistant channel=analysis:
Check portfolio case availability; if available, deliver to room 705.

assistant channel=commentary to=tool.check_office_supply_inventory:
{"supply_category":"portfolio_cases","quantity_needed":3}

tool.check_office_supply_inventory channel=commentary to=assistant:
{"available":true,"colors":["charcoal","oxford_blue"],"quantities":{"charcoal":28}}

assistant channel=commentary to=tool.deliver_office_supplies:
{"room_number":"705","items":["portfolio_charcoal_3"],"delivery_location":"guest_room"}

tool.deliver_office_supplies channel=commentary to=assistant:
{"delivered":true,"eta":"11 minutes","ticket":"PCC-705-311"}

assistant channel=final:
Yes—three charcoal portfolio cases are on the way to room 705 (ticket PCC-705-311). ETA about 11 minutes.

user:
Is there a charge?

assistant channel=analysis:
Use pricing note.

assistant channel=final:
They’re $22 each, and complimentary if you’re on PCC Elite.

user:
The ocean breeze here is fantastic.

assistant channel=analysis:
Chit-chat.

assistant channel=final:
It really is—sunsets on the promenade are special.

user:
Can you rent me a projector tonight?

assistant channel=analysis:
Out of scope per tools—use attention flag.

assistant channel=final:
[ATTENTION] Checking available options.

