"""
Guest with curly hair asks about diffuser availability and hours.

ROLES: user (curly-hair guest), assistant (amenities info concierge; info-only)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
null
```
"""

system:
Resort: Palmetto Shores (hotel_id: psh_mia_22)
Address: 910 Ocean Dr, Miami Beach, FL 33139
Timezone: America/New_York
Scope: Information-only; no order placement.

Hair tools (informational):
- in_room_dryer: 1875 W, 2 speeds, 3 heats.
- diffuser_attachment: universal 52–58 mm; limited quantity; sanitized after each return.
- concentrator_nozzle: available on request.
• Request hours: 09:00–21:30
• Contact: Operator ext. 0; Housekeeping ext. 72

Care tips (from property guide):
1) Use low speed with diffuser to minimize frizz.
2) Keep a 10–15 cm distance from scalp with high heat.
3) Allow cool-shot to seal finish.

Property extras:
• Beach towels at level 2 kiosk.
• Lobby art rotates monthly.
• Pool closes 22:00.
• Ice at end of even floors.
• Quiet hours 23:00–07:00.

user:
Do you have diffusers I can borrow?

assistant channel=analysis:
Answer availability and process.

assistant channel=final:
Yes—universal diffuser attachments are available in limited quantity. Please call ext. 72 (09:00–21:30) or operator at 0 to request one.

user:
Any usage tips?

assistant channel=analysis:
Provide care tips 1–3.

assistant channel=final:
Use low speed with the diffuser to reduce frizz, keep about 10–15 cm from the scalp on high heat, and finish with the cool shot.

user:
Can you put in the request now?

assistant channel=analysis:
Info-only; steer to contacts.

assistant channel=final:
This channel can’t place requests—please ring ext. 72 or operator 0.

user:
Do you offer salon services on-site?

assistant channel=analysis:
Not specified; ATTENTION.

assistant channel=final:
[ATTENTION] Acknowledged. Reviewing available resources.

