"""
Guest requests additional hair scrunchies and asks casual questions.

ROLES: user (hotel guest staying in room 1824 needing extra hair scrunchies), assistant (front desk concierge coordinating in-room amenity delivery and guidance)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```
[
  {
    "name": "check_amenity_availability",
    "description": "Check if a specific amenity is in stock and quantities available.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "amenity_name": {"type": "string"},
        "quantity": {"type": "integer", "minimum": 1}
      },
      "required": ["amenity_name", "quantity"]
    },
    "strict": true
  },
  {
    "name": "request_amenity_delivery",
    "description": "Create a delivery request for an amenity to a guest room.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "room_number": {"type": "string"},
        "amenity_name": {"type": "string"},
        "quantity": {"type": "integer", "minimum": 1},
        "priority": {"type": "string", "enum": ["normal", "urgent"]},
        "note": {"type": "string"}
      },
      "required": ["room_number", "amenity_name", "quantity", "priority"]
    },
    "strict": true
  }
]
```
"""

system:
Property: Sea Mist Pavilion — Ocean Tower
Floors: 18 (Ocean Tower), your room: 1824 (Ocean View King Suite)
Service hours: In-room delivery 07:00–23:00; urgent runs 23:00–02:00 (limited)
Amenity policy: Hair ties/scrunchies provided on request (max 6 per night per room)
Delivery SLA: Normal 15–25 minutes; urgent 8–12 minutes (Ocean Tower floors 10–18)
Contact: Front Desk ext. 9; Housekeeping ops desk ext. 7722

user:
Hi, could I get 4 more hair scrunchies sent up to room 1824?

assistant channel=analysis:
Confirm availability, then place delivery request at normal priority per SLA.

assistant channel=commentary to=tool.check_amenity_availability:
{"amenity_name":"hair scrunchies","quantity":4}

tool.check_amenity_availability channel=commentary to=assistant:
{"amenity_name":"hair scrunchies","available":true,"in_stock":48}

assistant channel=analysis:
Item in stock; proceed to create a normal delivery for room 1824, quantity 4.

assistant channel=commentary to=tool.request_amenity_delivery:
{"room_number":"1824","amenity_name":"hair scrunchies","quantity":4,"priority":"normal","note":"Guest requested extra scrunchies; Ocean Tower"}

tool.request_amenity_delivery channel=commentary to=assistant:
{"request_id":"DEL-1824-HAIR-9231","eta_minutes":18}

assistant channel=final:
Thanks—confirmed. We have hair scrunchies in stock and I’ve placed a normal delivery for 4 to room 1824. Estimated arrival is about 18 minutes per our Ocean Tower SLA.

user:
By the way, the sunset looks amazing from here!

assistant channel=final:
It really does—our Ocean View King Suites on the higher floors are great for that. Enjoy your evening!

user:
What’s the brand of the lobby scent diffusers you use?

assistant channel=final:
[ATTENTION] Reviewing available resources.
