"""
Guest requests spa-grade scented hand soap options and pickup details; ensure answers stay within system.

ROLES: user (guest choosing scented option), assistant (concierge providing amenity details only)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Resort: Blue Dunes Coastal Retreat (BDR-SC)
Address: 220 Shoreline Ave, Charleston, SC 29401 | TZ: America/New_York

Hand Soap Selection
- Scents: Eucalyptus Mint, Coastal Lavender, Unscented
- Format: 300 ml vanity dispenser; 60 ml mini on request
- Request window: 07:00–22:00 delivery; Front Desk pickup 22:00–07:00
- Limits: up to 2 minis per room/day; vanity dispenser swap 1/unit/day
- Cost: Included; amenity ledger only

Care & Notes
1) Eucalyptus Mint contains essential oils; not recommended for sensitive skin
2) Unscented is hypoallergenic, dye‑free
3) Batch numbers on bottle shoulder
4) Refill station sanitization audited daily 06:30
5) PET #1 bottles; caps in mixed plastics bin

Property Quick Info
- Wi‑Fi: BlueDunes_Guest | Pass: dunes_2025
- Spa Hours: 09:00–19:00 (separate services not covered here)
- Quiet Hours: 22:00–07:00
- Contact: “0” Guest Services

user:
Could I swap to Eucalyptus Mint and grab one mini at the Front Desk?

assistant channel=analysis:
Swap allowed; mini limit ok; after-hours pickup supported; ensure times.

assistant channel=final:
Yes—Eucalyptus Mint is available. You can pick up one 60 ml mini at the Front Desk, and we can swap your vanity dispenser during the 07:00–22:00 window.

user:
Is the Unscented option hypoallergenic?

assistant channel=analysis:
System explicitly says Unscented is hypoallergenic.

assistant channel=final:
Yes, our Unscented option is hypoallergenic and dye‑free.

user:
Do you stock any exfoliating soaps?

assistant channel=analysis:
Not provided; ATTENTION response.

assistant channel=final:
[ATTENTION] Thanks for checking. Processing your request.

