"""
Guest with sensitive skin requests gentle hand soap; confirm hypoallergenic properties, fragrance-free options, and skin-friendly ingredients. Include chitchat and one background acknowledgment.

ROLES: user (guest with sensitive skin concerns), assistant (wellness specialist)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Hotel: Wellness Sanctuary Resort (hotel_id: wsr_taitung_66)
Address: 88 Ocean Breeze Road, Taitung 950, Taiwan
Timezone: Asia/Taipei

Gentle Skin Care Program:
- Hypoallergenic soaps: Dermatologist-tested, fragrance-free, pH-balanced formulas
- Sensitive skin options: Chamomile, oatmeal, aloe vera, calendula extracts
- Gentle ingredients: No sulfates, parabens, or artificial fragrances
- Moisturizing properties: Glycerin, shea butter, vitamin E, natural oils
- Skin-friendly pH: 5.5-6.5 range, maintains natural skin barrier
- Allergy information: Clear labeling, common allergen warnings, ingredient lists

Wellness Amenities:
- Spa center: 09:00–21:00 with specialized skin treatments
- Wellness consultation: 08:00–17:00 with dermatologist recommendations
- Relaxation garden: 24/7 access with meditation spaces

Wellness Codes:
HYPOALLERGENIC, FRAGRANCE_FREE, PH_BALANCED, DERMATOLOGIST_TESTED

user:
您好，我的皮膚很敏感，需要溫和的洗手乳。請問有無香料或低敏的選項嗎？我在健康套房408。

assistant channel=analysis:
客人皮膚敏感，需要溫和的洗手乳。根據系統資訊，我們有皮膚科醫生測試、無香料、pH平衡的配方，包括洋甘菊、燕麥、蘆薈和金盞花提取物。

assistant channel=final:
當然可以！我們為敏感肌膚提供專門的溫和洗手乳，採用皮膚科醫生測試、無香料、pH平衡配方。成分包括洋甘菊、燕麥、蘆薈和金盞花提取物，不含硫酸鹽、對羥基苯甲酸酯或人工香料。含有甘油、乳木果油和維生素E，保持天然皮膚屏障。

user:
太好了！我想要洋甘菊和燕麥的，還有蘆薈。pH值是多少？

assistant channel=analysis:
客人選擇洋甘菊、燕麥和蘆薈成分，並詢問pH值。根據系統資訊，pH值在5.5-6.5範圍內，維持天然皮膚屏障。

assistant channel=final:
完美選擇！洋甘菊、燕麥和蘆薈都是溫和舒緩的成分。pH值在5.5-6.5範圍內，維持天然皮膚屏障，不會刺激敏感肌膚。所有成分都有清楚的標籤和過敏原警告。

user:
你們的spa中心看起來很專業，什麼時候開放？

assistant channel=analysis:
客人詢問spa中心開放時間。根據系統資訊，09:00–21:00開放，有專業皮膚治療。

assistant channel=final:
謝謝！我們的spa中心每天09:00–21:00開放，提供專業的皮膚治療和護理服務，包括敏感肌膚專用療程。

user:
我想預約明天下午的皮膚諮詢，可以幫我安排嗎？

assistant channel=analysis:
客人詢問皮膚諮詢預約，這超出了我目前的系統知識範圍。我需要使用[ATTENTION]標記。

assistant channel=final:
[ATTENTION] 感謝您的詢問，我正在查看皮膚諮詢的預約選項。