"""
Guest requests clip hangers and asks about exchanging a broken one; include limits and hours.

ROLES: user (guest needing clip hangers), assistant (front desk agent replying strictly from system policy)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Resort: Sandbar Marina Hotel (SMH-SD)
Address: 300 Marina Loop, San Diego, CA 92101 | TZ: America/Los_Angeles

Hanger Policy
- Types: Clip hangers (trousers/skirts), Wooden, Non‑slip
- Limit: 8 extra hangers per room/day
- Delivery: 07:00–22:00; Front Desk pickup after-hours
- Exchanges: Broken hanger swap 1:1 allowed
- Cost: Included; amenity ledger only

Ops & Inventory
1) SKUs: CLP-TRS, WDN-NAT, VEL-BLK
2) Sanitized pre‑bag
3) Restock pass: 08:30 daily
4) Quiet hours: 22:00–07:00
5) Contact: Guest Services “0”

Property Notes
- Wi‑Fi: Sandbar_Guest | Pass: marina2025
- Housekeeping: 09:00–17:00

user:
Could I get five clip hangers sent to 1015?

assistant channel=analysis:
Five ≤ 8/day limit; delivery window applies.

assistant channel=final:
Yes—five clip hangers can be delivered to 1015 during 07:00–22:00.

user:
One of mine snapped—can that be exchanged?

assistant channel=analysis:
Broken hanger exchange 1:1 is allowed.

assistant channel=final:
Yes—broken hangers can be swapped 1:1.

user:
Also, who designed your marina boardwalk?

assistant channel=analysis:
Designer not in system; use ATTENTION.

assistant channel=final:
[ATTENTION] Thanks for your question. Reviewing available resources.

