"""
Guest requests iron and board; include policy clarification, small talk, and out-of-scope query.

ROLES: user (guest in need of iron/board), assistant (service agent arranging amenity delivery and clarifying limits)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```
[
  {
    "name": "check_amenity_availability",
    "description": "Check if an amenity is available and quantity.",
    "parameters": {"type":"object","additionalProperties":false,"properties":{"amenity_name":{"type":"string"},"quantity":{"type":"integer","minimum":1}},"required":["amenity_name","quantity"]},
    "strict": true
  },
  {
    "name": "request_amenity_delivery",
    "description": "Dispatch amenity to a room.",
    "parameters": {"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"amenity_name":{"type":"string"},"quantity":{"type":"integer","minimum":1},"priority":{"type":"string","enum":["normal","urgent"]}},"required":["room_number","amenity_name","quantity","priority"]},
    "strict": true
  }
]
```
"""

system:
Hotel: Marina City Tower (hotel_id: mct_chi)
Address: 300 N State St, Chicago, IL
Loaner Policy:
- Irons and boards available on request; limit 1 set per room
- Service hours: 07:00–23:00 standard
- Typical ETA: 10–20 minutes floors 20–40
Safety: Use on provided ironing mat only
Lobby Note: Riverwalk patio opens at 16:00

user:
Can I get an iron and board to room 3724?

assistant channel=analysis:
Check availability for 1 set and dispatch with normal priority.

assistant channel=commentary to=tool.check_amenity_availability:
{"amenity_name":"iron","quantity":1}

tool.check_amenity_availability channel=commentary to=assistant:
{"amenity_name":"iron","available":true,"in_stock":5}

assistant channel=commentary to=tool.request_amenity_delivery:
{"room_number":"3724","amenity_name":"iron","quantity":1,"priority":"normal"}

tool.request_amenity_delivery channel=commentary to=assistant:
{"request_id":"MCT-IRON-3724","eta_minutes":16}

assistant channel=final:
Confirmed—one iron and board are on the way to 3724, ETA about 16 minutes.

user:
Is there a limit per room?

assistant channel=final:
Yes—one set per room under our loaner policy.

user:
The riverwalk patio sounds nice.

assistant channel=final:
It opens at 16:00—great spot by the water.

user:
Can you suggest a tailor nearby?

assistant channel=final:
[ATTENTION] Looking into this beyond our current resources.

