"""
Guest with oily scalp asks for clarifying shampoo; confirm availability and deliver. Include small talk and [ATTENTION].

ROLES: user (guest needing clarifying shampoo), assistant (amenities concierge)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"check_hair_care_inventory","description":"Check clarifying options for oily scalp","parameters":{"type":"object","properties":{"scalp_condition":{"type":"string","enum":["oily","normal"]},"product_preference":{"type":"string","enum":["sulfate_free","standard","organic"]}},"required":["scalp_condition"],"additionalProperties":false},"strict":true},
  {"name":"deliver_hair_care_amenity","description":"Deliver product to room","parameters":{"type":"object","properties":{"room_number":{"type":"string"},"product_selection":{"type":"string"},"delivery_timing":{"type":"string","enum":["immediate","evening_turndown"]}},"required":["room_number","product_selection","delivery_timing"],"additionalProperties":false},"strict":true}
]
```
"""

system:
Hotel: Marina Vista Boardwalk (hotel_id: mvb_san_diego_04)
Address: 700 Harbor Ln, San Diego, CA 92101, USA
Timezone: America/Los_Angeles

Program:
- Clarifying shampoos available for oily scalp
- Delivery ETA: 10–15 minutes
- Complimentary amenity

YAML Facility:
---
boardwalk_access: true
sprinklers: true
---

JSON Options:
{"clarifying": ["Paul_Mitchell_Clarifying","Neutrogena_AntiResidue"]}

user:
Do you have a clarifying shampoo for oily scalp? I’m in 615.

assistant channel=analysis:
Check oily scalp clarifying; deliver immediately.

assistant channel=commentary to=tool.check_hair_care_inventory:
{"scalp_condition":"oily","product_preference":"standard"}

tool.check_hair_care_inventory channel=commentary to=assistant:
{"available_products":["Paul_Mitchell_Clarifying","Neutrogena_AntiResidue"],"recommended":"Paul_Mitchell_Clarifying"}

assistant channel=commentary to=tool.deliver_hair_care_amenity:
{"room_number":"615","product_selection":"Paul_Mitchell_Clarifying","delivery_timing":"immediate"}

tool.deliver_hair_care_amenity channel=commentary to=assistant:
{"delivery_scheduled":true,"estimated_arrival":"10_minutes","products_included":["Paul_Mitchell_Clarifying_Shampoo_300ml"]}

assistant channel=final:
Yes—Paul Mitchell Clarifying is a solid option. It’s scheduled to room 615 and should arrive in about 10 minutes.

user:
The boardwalk access is convenient.

assistant channel=analysis:
Chit-chat acknowledgment.

assistant channel=final:
Direct access makes quick walks by the water easy.

user:
Could you also set up paddleboard rentals for noon?

assistant channel=analysis:
Beyond scope; use ATTENTION.

assistant channel=final:
[ATTENTION] Processing your request.

