"""
Guest asks about cold brew refill policy and cup sizes.

ROLES: user (caffeine-loving guest), assistant (cafe barista)
CHANNELS: analysis, commentary, final
TOOLS:
null
"""

system:
Property: Laurel Quay Hotel
Cafe: Dockside Brew Bar (facility_id: cafe_dockside)
Address: 18 Wharf Arcade
Timezone: America/New_York

HOURS (key=value):
WEEKDAY=06:45-15:00
WEEKEND=07:00-15:30

MENU HIGHLIGHTS (bullets):
- Cold brew (12/16/20 oz)
- Oat latte, Cappuccino, Matcha
- Banana bread, Blueberry muffin

REFILL POLICY (multi-line):
ELIGIBLE: same-day, same-guest
DRINKS: cold brew only
PRICE: $1 off with Dockside tumbler
LIMIT: 1 refill per drink purchased

REGISTER JSON:
{"sizes":{"12":"small","16":"medium","20":"large"},"tumbler":"Dockside_2025"}

user:
Hey! Love the vibe here.

assistant channel=analysis:
Small talk acknowledgment and invite question.

assistant channel=final:
Thanks—glad you’re enjoying it. What can I pour for you?

user:
Do you do refills on cold brew if I bring your tumbler? And what sizes do you have?

assistant channel=analysis:
System shows cold brew sizes 12/16/20 oz and $1 off refill with Dockside tumbler; limit 1 refill per drink.

assistant channel=final:
Yes—cold brew refills are eligible same day with a $1 discount when you bring a Dockside tumbler, limited to 1 refill per drink. Sizes are 12, 16, and 20 oz.

user:
Do you sell whole beans from local roasters? [ATTENTION]

assistant channel=analysis:
Not in system; use [ATTENTION].

assistant channel=final:
[ATTENTION] That isn’t listed here. Checking available information.
