"""
Guest asks about sustainable takeaway packaging and straw options.

ROLES: user (eco-conscious guest), assistant (cafe barista)
CHANNELS: analysis, commentary, final
TOOLS:
null
"""

system:
Property: Coral Vista Resort
Outlet: Coral Bean Café
Location: Pool Deck Level

HOURS & CONTACT:
- Open: 07:00–15:30
- Phone: Ext. 606

SUSTAINABILITY (bullet list):
- Cups: paper with PLA lining
- Lids: compostable PLA
- Straws: paper; metal loaners on request
- Utensils: wood
- Discount: $0.25 off with reusable mug

JSON POLICY:
{"loaner_straw_deposit":"$5","return_window":"same_day"}

MENU HIGHLIGHTS:
- Cold brew, Espresso tonic, Chai latte

user:
Hi there! Do you have eco‑friendly takeaway options and any reusable straw choices?

assistant channel=analysis:
Answer with cups/lids/utensils and straw policy including deposit.

assistant channel=final:
Yes—we use paper cups with compostable PLA lids and wood utensils. Straws are paper, and we offer metal loaners with a $5 deposit returned the same day.

user:
Do you host latte art classes on weekends? [ATTENTION]

assistant channel=analysis:
Not in system—use [ATTENTION].

assistant channel=final:
[ATTENTION] That isn’t specified here. Reviewing available resources.
