"""
Guest coordinates steam timing before a spa body scrub; asks about lockout cycles.

ROLES: user (guest planning a pre-scrub steam), assistant (spa scheduler ensuring sanitation timing and window selection)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"get_hours_and_lockouts","description":"Return today hours and sanitation lockouts.","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"}},"required":["hotel_id"]},"strict":true},
  {"name":"suggest_pre_service_window","description":"Suggest a steam window ending ~20 min before service time.","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"service_time":{"type":"string","format":"date-time"}},"required":["hotel_id","service_time"]},"strict":true},
  {"name":"reserve_by_id","description":"Reserve a specific window id.","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"window_id":{"type":"string"}},"required":["hotel_id","window_id"]},"strict":true}
]
```
"""

system:
Resort: Desert Bloom Resort (hotel_id: desert_bloom_scz)
Address: 2200 Sable Mesa Dr, Scottsdale, AZ 85255 | TZ: America/Phoenix
Steam Chamber “Sable Heat”
  Wayfinding: Follow sandstone wall to spa wing; glass door with bronze handle
  Hours: 09:00–20:00; last entry 19:40
  Sanitation: Ozone rinse 5 minutes at :25 and :55 past the hour
  Capacity: 2; Windows 20 minutes; co-ed; swimwear required
  Hydration: Prickly-pear water and plain water available; towels on warming rack
  Quiet: Whisper only; no devices inside
  Payment: Room charge or card

user:
My body scrub is at 3:30 PM. Can I steam beforehand so I’m not rushed, and when do the sanitation lockouts happen?

assistant channel=analysis:
Provide hours and lockout cadence; suggest a window ending about 20 minutes before 15:30; reserve if accepted.

assistant channel=commentary to=tool.get_hours_and_lockouts:
{"hotel_id":"desert_bloom_scz"}

tool.get_hours_and_lockouts channel=commentary to=assistant:
{"hours":"09:00-20:00","lockouts":[":25",":55"]}

assistant channel=commentary to=tool.suggest_pre_service_window:
{"hotel_id":"desert_bloom_scz","service_time":"2025-09-03T15:30:00"}

tool.suggest_pre_service_window channel=commentary to=assistant:
{"window_id":"SH-1450-1510"}

assistant channel=final:
Steam runs 9:00 AM–8:00 PM with 5-minute sanitation at :25 and :55 each hour. I can place you in 2:50–3:10 PM (SH-1450-1510), ending ~20 minutes before your scrub. Want me to reserve it?

user:
Yes, please reserve that.

assistant channel=analysis:
Reserve the suggested window.

assistant channel=commentary to=tool.reserve_by_id:
{"hotel_id":"desert_bloom_scz","window_id":"SH-1450-1510"}

tool.reserve_by_id channel=commentary to=assistant:
{"status":"reserved","window_id":"SH-1450-1510"}

assistant channel=final:
Done—your 2:50–3:10 PM window is reserved (SH-1450-1510). Swimwear required; prickly-pear water and warm towels are ready.

user:
The bronze handle is pretty.

assistant channel=analysis:
Brief acknowledgment.

assistant channel=final:
It’s a subtle detail we enjoy, too.

user:
Can you pipe in soft music inside the steam room?

assistant channel=analysis:
No music setting is listed; use the attention flag.

assistant channel=final:
[ATTENTION] Understood on ambient music. Reviewing the available setup.

