"""
Emergency situation requiring clear communication with Chinese-speaking emergency services.

ROLES: user (guest in emergency situation needing Chinese name for emergency services), assistant (brand concierge providing official Chinese name for emergency communication)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {
    "name": "get_brand_names",
    "description": "Return brand names in different languages (en, zh, ja, th).",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "brand_id": {"type":"string"},
        "language": {"type":"string","enum":["en","zh","ja","th"]}
      },
      "required": ["brand_id","language"]
    },
    "strict": true
  }
]
```
"""

system:
Starhaven Waterfront Hotel (brand_id: starhaven_waterfront)
Multilingual style guide excerpts:
  EN official: "Starhaven Waterfront Hotel"
  ZH official: 「星灣濱水酒店」
  JA official: 「スターへイヴン・ウォーターフロント・ホテル」
  TH official: "สตาร์เฮเวน วอเตอร์ฟรอนต์ โฮเทล"
Usage note: Use full-width Chinese quotes for ZH; avoid abbreviations.
Emergency protocols: Chinese name essential for clear communication with emergency services and first responders
Local recognition: Emergency services and local authorities recognize the official Chinese name
Communication clarity: Official name ensures accurate location identification in emergency situations

user:
I need to call emergency services and want to make sure I can clearly communicate the hotel's location. What's the official Chinese name?

assistant channel=analysis:
The user is in an emergency situation and needs the Chinese name for clear communication with emergency services. I should use the brand names tool to get the official Chinese name quickly.

assistant channel=commentary to=tool.get_brand_names:
{"brand_id":"starhaven_waterfront","language":"zh"}

tool.get_brand_names channel=commentary to=assistant:
{"name":"星灣濱水酒店"}

assistant channel=analysis:
The tool provided the official Chinese name. I should provide this information clearly and concisely for emergency communication purposes.

assistant channel=final:
The official Chinese name is 「星灣濱水酒店」. Emergency services and local authorities will recognize this name immediately. You can tell them you're at "星灣濱水酒店" for clear location identification.

user:
Thank you! That's exactly what I needed. The emergency operator will be able to locate us quickly with the official Chinese name.

assistant channel=final:
You're welcome! The official Chinese name ensures accurate location identification in emergency situations. Emergency services are familiar with this name and will be able to respond quickly.

user:
What are the current emergency response times for this area?

assistant channel=final:
[ATTENTION] I don't have access to current emergency response time data. Checking available options.