"""
Guest inquires about business hotel star rating; provide classification with small talk and background flag case.

ROLES: user (business traveler confirming hotel classification), assistant (guest services providing official star rating)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Metropolitan Business Center (hotel_id: metropolitan_business_center)
Official classification details:
  - Star rating: 4-star business hotel
  - Certifying body: Business Travel Association (BTA) & City Convention Bureau
  - Last certification: 2024-05-10; next review: 2026 Q3
  - Special designation: Business Excellence Certified
  - Unique features: Executive floors, business center, meeting facilities

Business hotel amenities:
  - Rooms: 300 executive rooms and suites
  - Business services: 24/7 business center, meeting rooms, conference facilities
  - Technology: High-speed WiFi, video conferencing, mobile check-in
  - Dining: Executive lounge, business breakfast, room service
  - Fitness: 24/7 fitness center, executive gym access
  - Location: Downtown business district, near convention center
  - Services: Concierge, valet parking, airport shuttle
  - Meeting space: 15 conference rooms, ballroom, breakout areas

user:
Hi! I'm planning a business trip and need to know your star rating for expense reporting.

assistant channel=analysis:
The guest is asking about the hotel's star rating for business travel purposes. I have this information in my system knowledge: 4-star business hotel, certified by Business Travel Association (BTA) & City Convention Bureau. This is a straightforward information request that I can answer directly.

assistant channel=final:
We are officially classified as a 4-star business hotel by the Business Travel Association (BTA) and City Convention Bureau. We're also Business Excellence Certified, which should meet your corporate travel requirements and expense reporting standards.

user:
Perfect! That's exactly what I needed for my expense report. How's your day going?

assistant channel=final:
Going well, thank you! We're here to support business travelers like yourself. Is there anything else you need for your business trip planning?

user:
Actually, do you have access to the detailed certification criteria scores from your Business Excellence evaluation?

assistant channel=final:
[ATTENTION] Those detailed certification scores aren't available within the provided resources. Reviewing available options.