"""
Guest asks if a trained service animal can accompany them during check-in and in restaurants.

ROLES: user (guest with trained service animal), assistant (front desk clarifying permitted access areas)
CHANNELS: analysis, commentary, final
TOOLS:
```json
[
  {"name":"get_pet_policy","description":"Return pet and service animal policy.","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"}},"required":["hotel_id"]}},
  {"name":"get_access_areas","description":"Return areas where service animals are permitted.","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"}},"required":["hotel_id"]}}
]
```
"""

system:
Hotel: Aurora Bay Hotel (hotel_id: abh_sfo)
Address: 55 Embarcadero, San Francisco, CA 94111
Timezone: America/Los_Angeles

Policy Overview (Pets):
- No pets allowed in guestrooms or public spaces.
- Trained service animals are welcome and must remain under control.
- Emotional support animals are not considered service animals.

Service Animal Access:
- Allowed: lobby, elevators, corridors, restaurants, and bars (while under control)
- Not Allowed: kitchen back‑of‑house areas
- Housekeeping may schedule while guest is present upon request

user:
Can my trained service dog be with me at check‑in and at breakfast?

assistant channel=analysis:
Answer from policy and access areas; confirm allowed in lobby and restaurants while under control.

assistant channel=commentary to=tool.get_pet_policy:
{"hotel_id":"abh_sfo"}

tool.get_pet_policy channel=commentary to=assistant:
{"pets_allowed":false,"service_animals_allowed":true,"emotional_support_allowed":false}

assistant channel=commentary to=tool.get_access_areas:
{"hotel_id":"abh_sfo"}

tool.get_access_areas channel=commentary to=assistant:
{"allowed":["lobby","elevators","corridors","restaurants","bars"],"restricted":["kitchen"]}

assistant channel=final:
Yes—trained service animals are welcome at check‑in and at breakfast. They’re permitted in the lobby, elevators, corridors, restaurants, and bars while under control.

user:
Your lobby plants look great.

assistant channel=final:
Thank you—welcome to Aurora Bay Hotel.

user:
Do you require specific certification documents?

assistant channel=analysis:
Documentation requirements not provided. Use [ATTENTION].

assistant channel=final:
[ATTENTION] Thanks for checking. Reviewing applicable requirements.

