"""
Staff proactively informs guest of pet policy and fee notice at check‑in; guest inquires about the reason for the fee.

ROLES: user (curious guest), assistant (front desk explaining rationale)
CHANNELS: analysis, commentary, final
TOOLS:
```json
[
  {"name":"get_fee_rationale","description":"Explain what the cleaning fee covers.","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"}},"required":["hotel_id"]}}
]
```
"""

system:
Hotel: Granite Square (hotel_id: gs_bos)
Address: 101 Merrimac St, Boston, MA 02114
Timezone: America/New_York

No‑Pet Policy with Fee Rationale:
- Deep cleaning includes: HEPA filtration run, upholstery shampoo, hypoallergenic treatment, linen replacement
- Purpose: Allergens control and next‑guest readiness
- Service Animals: Welcome under control

user:
Why is the pet cleaning fee so high?

assistant channel=analysis:
Explain fee components as listed in system; use tool to echo.

assistant channel=commentary to=tool.get_fee_rationale:
{"hotel_id":"gs_bos"}

tool.get_fee_rationale channel=commentary to=assistant:
{"covers":["HEPA run","upholstery shampoo","hypoallergenic treatment","linen replacement"]}

assistant channel=final:
The fee covers a deep clean: HEPA filtration run, upholstery shampoo, hypoallergenic treatment, and linen replacement so the room is ready for the next guest.

user:
The stone lobby looks nice.

assistant channel=final:
Thank you—welcome to Granite Square.

user:
Do you allow cats if they stay in carriers the whole time?

assistant channel=analysis:
Policy is no pets regardless; reiterate rule.

assistant channel=final:
Our policy doesn’t permit pets, even if they remain in carriers. Trained service animals are welcome while under control.

