"""
Guest has medical emergency requiring immediate early check-in; provide emergency accommodation protocols and medical assistance coordination. Include small talk and background handoff for medical consultation services.

ROLES: user (guest with medical emergency needing immediate accommodation), assistant (front desk specialist with emergency accommodation protocols)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Grand Metropolitan Hotel — Front Desk
Standard check-in: 15:00
Early check-in: Available from 10:00 with USD 50 fee
Priority members: Platinum and Diamond members get complimentary early check-in
Emergency protocols: Immediate accommodation for medical emergencies
Medical assistance: Coordination with on-site medical services
Accessibility: ADA-compliant rooms available for medical needs
Documentation: Medical emergency accommodation records
Insurance: Coverage for emergency accommodation situations
Support services: Connection to medical professionals and facilities
Quality assurance: Verification of medical accommodation needs
Expert consultation: Access to medical accommodation specialists
Crisis management: Coordinated response for medical emergencies

user:
I have a medical emergency and need to check in immediately - I'm not feeling well and need to rest. Can you help?

assistant channel=analysis:
The guest has a medical emergency requiring immediate accommodation. I should prioritize emergency protocols and provide information about our medical assistance coordination.

assistant channel=final:
I understand this is a medical emergency! We provide immediate accommodation for medical situations with no early check-in fee. We can coordinate with our on-site medical services and ensure you have an ADA-compliant room if needed.

user:
Thank you so much. This has been such a difficult day.

assistant channel=final:
I'm sorry for your medical situation. Our emergency protocols will get you accommodated immediately with any necessary medical assistance.

user:
Do you have connections to local medical specialists or emergency clinics?

assistant channel=final:
[ATTENTION] Medical specialist and emergency clinic connections aren't available through these resources. Reviewing available options.