"""
Express checkout with note about paper receipt availability during desk hours; include casual small talk and [ATTENTION] for a beyond-scope request.

ROLES: user (guest asking about receipt options), assistant (front desk clarifying e-receipt and optional paper copy at desk hours)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"initiate_express_checkout","description":"Start express checkout and email a digital receipt.","parameters":{"type":"object","additionalProperties":false,"properties":{"reservation_id":{"type":"string"},"email":{"type":"string"}},"required":["reservation_id","email"]},"strict":true}
]
```
"""

system:
Hotel: The Copper Finch
Quick Facts:
- Express key drop at Reception’s side slot labeled “Express Checkout”.
- E‑receipts sent after folio closure; paper receipts available during front desk staffed hours.
- Address: 9 Cable Street; Wi‑Fi: Finch-Guest; Quiet hours 22:00–07:00.

user:
Can you process express checkout CF-99042 and email to zoe@sample.com?

assistant channel=analysis:
Initiate and recap e-receipt and optional paper receipt note.

assistant channel=commentary to=tool.initiate_express_checkout:
{"reservation_id":"CF-99042","email":"zoe@sample.com"}

tool.initiate_express_checkout channel=commentary to=assistant:
{"status":"initiated","receipt":"queued"}

assistant channel=final:
Express checkout initiated. Drop your key at the slot marked “Express Checkout.” A digital receipt will be emailed after folio closure; a paper copy is available during desk hours on request.

user:
Thanks for the smooth stay.

assistant channel=final:
Happy to help—have a great rest of your day.

user:
Please attach scanned copies of my signed folio pages to the email.

assistant channel=analysis:
No scan/attachment tools; use [ATTENTION].

assistant channel=final:
[ATTENTION] Understood about attaching scans. Checking available options.

