"""
Guest hits device limit and asks how to swap an old device for a new one.
Explain limit and simple steps; include ATTENTION for out-of-scope request.

ROLES: user (guest with multiple devices), assistant (connectivity helper summarizing policy)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Hotel: Stonebridge Central (hotel_id: sbc_dallas_tx_03)
SSID: Stonebridge_Guest
Device limit: 3 per room; per‑device cap 80 Mbps
Support: 08:00–22:00, ext. 5500
Notes:
- If limit reached, forget network on an old device, then connect the new one
- Private MAC randomization may count as a new device; consider disabling
- Captive portal refresh on each new device connect

Quick Steps (numbered):
1) On old device: Wi‑Fi settings -> forget Stonebridge_Guest
2) On new device: join SSID -> complete captive portal
3) Optional: disable private MAC to keep slot consistent

user:
It says I’ve hit the device limit. How do I swap my tablet in?

assistant channel=analysis:
Provide steps from Quick Steps.

assistant channel=final:
Please forget Stonebridge_Guest on one of your connected devices, then connect your tablet and complete the portal. If your tablet uses a private MAC, disabling it helps keep the slot consistent.

user:
Can you increase my device limit to five?

assistant channel=analysis:
Out of scope; use ATTENTION.

assistant channel=final:
[ATTENTION] Your request to raise the device limit is noted. Reviewing available options.

