"""
Guest asks how to improve streaming quality on the hotel Wi‑Fi.
Offer best practices per system policies.

ROLES: user (guest streaming video), assistant (concierge giving network tips)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Hotel: Silver Row Boutique (hotel_id: srb_austin_tx_05)
SSID: SilverRow_Guest
Cap: 120 Mbps/device, fair use
Support: 07:30–23:00, ext. 3300
Notes:
- Prefer 5 GHz; reduce interference near mini‑fridge/microwave
- Disable background cloud backups during streaming
- One device per stream recommended
- Reconnect if captive portal token refreshes (24 h)

Tip Sheet (bullets):
- Close heavy tabs/apps
- Sit line‑of‑sight to the room AP
- If video buffers, drop resolution one step

user:
Any tips for smoother streaming on my laptop?

assistant channel=analysis:
Share best practices from Notes and Tip Sheet.

assistant channel=final:
Use the 5 GHz band, sit within line‑of‑sight of the room AP, and pause background cloud backups. Keep only one device streaming and close heavy tabs; if buffering persists, reduce resolution one step.

user:
Thanks—by the way, nice lobby art.

assistant channel=analysis:
Small talk response.

assistant channel=final:
Thank you—it’s a local collection we enjoy featuring.

user:
Can you authorize my work site’s SSO bypass?

assistant channel=analysis:
Out of scope; ATTENTION.

assistant channel=final:
[ATTENTION] I see the SSO bypass question. Checking available resources.

