Customersatisfaction

flowtask.components.CustomerSatisfaction

CustomerSatisfaction

CustomerSatisfaction(loop=None, job=None, stat=None, **kwargs)

Bases: ParrotBot, FlowComponent

CustomerSatisfaction

Overview

The CustomerSatisfaction class is a component for interacting with an IA Agent for making Customer Satisfaction Analysis.
It extends the FlowComponent class.

.. table:: Properties :widths: auto

+------------------+----------+--------------------------------------------------------------------------------------------------+
| Name             | Required | Description                                                                                      |
+------------------+----------+--------------------------------------------------------------------------------------------------+
| output_column    |   Yes    | Column for saving the Customer Satisfaction information.                                         |
+------------------+----------+--------------------------------------------------------------------------------------------------+

Return

A Pandas Dataframe with the Customer Satisfaction statistics.

Example:

CustomerSatisfaction:
  llm:
    name: VertexLLM
    model_name: gemini-1.5-pro
    temperature: 0.4
  review_column: review
  product_column: product_name
  columns:
  - product_id
  - product_name
  - product_model
  - product_type
  - product_variant
  - account_name
  - picture_url
  - url
  output_column: customer_satisfaction